A Round Of Applause

“To recognise and appreciate someone for greatness, and to do it in a way that holds meaning for them—not only is it inspiring for you, but it is also the most sure path to inspiring further engagement and greatness from them. This principle is central to every accomplishment within an organization.”

David Sturt, EVP O.C. Tanner and a New York Times best-selling author

Everybody appreciates applause; it has been linked to our primal feelings of wanting to be accepted and recognised. Public recognition goes a long way in making an associate feel special and it is well-known that words of acknowledgement mean more to them than monetary rewards.

Just-in-time appreciation

In the spirit of appreciating and applauding colleagues who truly deserve it, we are happy to launch Applause, a colleague-to-colleague recognition platform at Cipla. The platform aims to build, sustain and encourage a culture of appreciation at Cipla in real-time and on the spot.

Applause is all about seizing the moment and not saving recognition for once a quarter or year, or for one location or region. It is designed to embed appreciation in our daily life; not merely for major achievements, but also for smaller and equally important accomplishments along the way. Most importantly, it is the very embodiment of the OneCipla Credo behaviour at work.

Designed in partnership with OC Tanner, a global expert on employee recognition and appreciation, Applause has been standardised across all Cipla locations globally. It is completely agnostic and is designed in a way that any employee can applaud any other employee in the organisation, irrespective of age, vintage, and designation.

The need for instant applause

Reward and recognition have always been considered great motivating factors in a work environment. Prior to this, the recognition programme was staggered and meant different things to different parts of the organisation.

With Applause, we are building a simplified, common theme throughout the organisation.

It is important to inculcate a culture of appreciation and recognition; it motivates people and adds meaning to our work. Our organisation is growing younger and we have a large number of millennials working with us. Millennials relate better to instant gratification and instant appreciation and this is Cipla’s nod to the millennials in our workplace.

The standout feature is its connection to the OneCipla credo. When employees demonstrate credo behaviour such as purpose-inspired, responsibility-centred, or innovation-driven etc., it will earn them recognition from their colleagues and seniors. By linking Applause to Credo behaviour, we are bringing alive the redo and making it a way of life among our employees.

The three elements

The platform is designed to be easily accessible to all employees. We have designed three elements to the platform:

1. Offline Applause via Applause Stations: Applause Stations will be installed at convenient locations across all office premises globally. These Applause Stations have Credo cards, thank you cards and applause cards for employees to use.

2. Online Applause via web/app: An online platform akin to an internal social media platform has been created where employees can login using their employee ID and password. Hosted by OC Tanner, this online platform lets employees applaud anybody globally using e-cards. Other users can see and comment on the appreciation you have garnered.

3. Recognition Toolkits for Managers: Managers (grade E and above) will be provided with special Recognition Toolkits to applaud their colleagues. Each toolkit has credo and thank you cards, credo badges and lapel pins. Credo badges are meant for colleagues who do phenomenal work consistently. Lapel pins will be handed out by members of the Management Council to colleagues who go beyond the line of duty consistently.

Looking ahead

Applause is a platform that aims to build an ethos of mutual appreciation and recognition in the organisation. We are in the midst of creating a strong legacy for a stronger future and Applause sets the stage with its culture-transforming agenda. It recognises the importance of appreciating employees who have risen to challenges, gone above and beyond and truly made a difference. When we applaud our colleagues for a job well done, we are well on our way to building a stronger community and therefore a stronger organisation. Let us applaud!

Here’s a look at what our employess across locations had to say about the initiative.

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Successful Habits Build Successful People

‘Empowered women empower women.’ Women achievers at Cipla are inspired, motivated and intent on creating success for themselves and the organisation. They are on equal footing with their male counterparts, and have great opportunities for growth and advancement. Cipla has multiple programmes aimed at empowerment such as i-Care, which is a comprehensive wellness initiative that caters to the physical, physiological and financial wellbeing of all associates. The Work Life Assistance Programme under i-Care provides free and confidential counselling services. Recently, Cipla empowered mothers in the organisation by providing day care and crèche facilities to all associates.

This March, we celebrated women’s month to acknowledge the immense contribution of women associates at Cipla with workshops on nutrition, self-defence techniques such as Krav maga, a panel discussions on ‘Positive visibility of women through developing and building brand in today’s VUCA world’,  two women-themed episodes of Cipla Unplugged, and much more.  As a continuation of the celebrations, we salute some associates who are actively making a difference in the organisation by being champions of the OneCipla credo. They exemplify the values of Cipla and are deeply invested in the Cipla credo of Caring for Life.

Anchored to excellence

An organisation is as strong as its associates are, and women associates at Cipla bring excellence to work every day. They take on their responsibilities and the challenges that come with their roles with aplomb and turn challenges into opportunities flawlessly. For instance, Althea McLean, Marketing Manager, Cipla USA, views challenges as a learning experience and an opportunity for something great. Layal Ghosn from Cipla Lebanon is very confident about her abilities. She says, “I want to learn and grow and I believe that there is a true sense of accomplishment behind fulfilling a big challenge.”

The ladies at Cipla are continuously learning and always striving to get ahead. Marlar Myint, Front Line Manager, Cipla Myanmar is committed to excellence. She is purpose-inspired and goes beyond the line of duty to ensure excellence. She says, “Our customers are mostly doctors and they form the backbone of Myanmar society. It’s a big challenge to convince them. I overcome it by reading brand scientific material and practice for many hours.”

Similarly, Suzanne El Helou from Cipla Lebanon believes that challenges are a potential opportunity for creativity. She puts it very succinctly when she says, “If it doesn’t challenge you, it doesn’t change you.”

Purpose-inspired and motivated to success

Every employee has the support of her family and colleagues behind her. And the women at Cipla find their motivation to excel in different forms. Althea McLean says her biggest motivation lies in her own personal experiences. She volunteers regularly with Joshua’s Heart Foundation, a charity that fights poverty and says, “It is a constant reminder that each of us can make a difference in someone’s life.”

Similarly, Anita Zitshi, QC Head, Cipla Indore in India is a source of inspiration for the mothers at her workplace. She was the first woman in Cipla Indore to become Section Head and soon rose to the ranks of QC Head, while completing her MBA from Symbiosis College alongside. She says her biggest motivators are her family, specially her husband and mother-in-law. She is also inspired by other women leaders at Cipla, such as Geena Malhotra and Dr Ranjana Pathak and her mentors Sandeep Shitole, Satish Yadav and Sanjay Gorana.

Paramita Roy, Area Business Manager, Kolkata, India is also motivated by her family. She says, “I draw inspiration from my father from whom I have learnt how to deal with challenges, and emerge successfully.” Prabavathie Thandrind, Cipla Medpro Senior Director RA SAGA Region says, “People who persevere despite the many roadblocks life throws at them are very inspiring. The ability we have as human beings to pick ourselves up and to overcome adversity is truly motivating.”

Successful habits build successful people

Pele, the soccer legend once said, “Success is no accident. It is hard work, perseverance, learning, studying and most of all, loving what you are doing.” Every successful person has a success mantra that keeps them in good stead and the women achievers of Cipla have their success strategies all mapped out.

Varsha Sachin Sawant, Head Unit Quality Assurance, Pharma-II QA, says her success mantra is to never give up and always take responsibility. Her favourite values are integrity and trust and she believes that they will take her far in life. For Meghna Jagdale, Site COE, Kurkumb Site, India, communication is key. She owes her success to her excellent communication skills and her ability to connect with her teammates effectively. Anju Gusain, India Business, has a different approach to success. She says, “When I leave home for work, I always carry a smile which remains throughout the day. I encourage my team to initiate new ideas and strategies, and love to have people who are hungry to learn and unlearn things fast on my team.”

Layal Ghosn from Cipla Myanmar says, “To be successful, I prioritize my focus. I set my priorities and objectives for the day in order to be set up for a successful day ahead. I visualize my goals so I can focus on the “important” vs the “urgent”. Prabavathie Thandrind opines, “Trust the people working for you; it’s not always easy to let go, but when you do, it’s very rewarding.”

The final word

These achievers have great advice for other aspirants. We asked them what the best piece of advice they have ever given or been given is and they came with some gems. Paromita Ray’s advice is to never give up on your originality and uniqueness, whereas Layal Ghosn believes that with big risks come greater rewards and the chance to make a bigger difference.

Suzanne el Helou says, “Have the courage to live a life true to yourself, and never make decisions when you are angry and promises when you are happy.” Thiri Mon from Cipla Myanmar believes that success can be yours if you think win-win all the time.

Anita Zitshi believes in staying fit, focused and proactive. Varsha Sawant maintains that if you dream it, you can do it. She says, “Keep the child inside you alive, and the journey will be easier.” Prabavathie Thandrind strives to maintain a healthy work-life balance by carving out time for family, friends and exercise.

These achievers are from different geographical zones and perform diverse roles in the organisation, but what they have in common is their adherence to Cipla’s values, their purpose and their need to make a difference. Their fortitude and tenacity will ensure they achieve amazing successes. Marlar Myint sums the mettle and resolve of these women best when she says, “I always think that today is the day to do my very best.”

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Inspiring A Fit Lifestyle: Our Leaders Walk The Talk

We at Cipla believe that fit employees make a fit company and each employee is responsible for his own fitness. Ciplaites geared up for the Tata Mumbai Marathon 2018 and carried the organisation’s purpose of ‘Caring For Life’ to the world.

While Cipla brought together a team for the Dream Run, many Ciplaites ran the half and the full marathon. They tirelessly worked towards their goal and prepared well in advance for the big day.

Leading the path were our leaders who not only live a fit lifestyle but also actively participate in the various marathons across the world. Running a marathon and preparing for it is not just about working out or running every day,  and following a certain diet, it is also about self-motivation and moral support from family and friends.

For Samina Vaziralli, our Executive Vice Chairperson, her children and runners around the world are her inspiration. Stories of people who have overcome illnesses and diseases to run a marathon and how it has changed their lives inspire her. Her first marathon was the Airtel Delhi Marathon in 2015 and she’s also run the Amsterdam marathon.

Here she talks about her fitness regimen.

Anantha Nayak, CEO, Cipla Health, ran his first marathon in 2003 and first full marathon in 2005. He’s run many global marathons in Singapore, Thailand and other Asian countries.


His family is his biggest inspiration as they understand his need to run and they are very accommodative of it. He runs five to ten kilometres a day three to four times a week.

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Cipla Family Day

At Cipla, our purpose is ‘Caring for Life’ and caring begins with our Families. For us, our employees’ families are as important as employees themselves. We believe that the family members are the real superheroes that give our employees the strength to excel at work. And Cipla Family Day, 2018 is all about celebrating these superheroes.

We kickstarted these Family Day celebrations with our Vikhroli office. Here’s a glimpse of the eventful day.

In his welcome note, Dr YK Hamied took a walk down memory lane and highlighted some nostalgic moments from the establishment of Cipla Vikhroli.

Raju Subramanyam, Global Head – Operations, Cipla, spoke about what family means to him.

The theme for this year was superheroes and Ciplaites and their families channelled their inner superheroes to have a time of their lives.

No Family Day is complete without fun and games for children. Candy floss, bouncy castles, dance workshops, frisbee challenge, super chef were few of the activities organised for children. Check out all the action.

Check out all the photos from the event.

 

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#CiplaEngage: Ringing In The Festive Spirit

The festive season is upon and we at Cipla are making most of it. Our offices are dressed in the Christmas spirit and our people in red and white. The secret Santa has made everyone happy and we are all set to ring in the new year!

Check out all the Christmas action at our offices.

The Santa at Cipla HQ is e-special! It’s not just red, it’s green too. Don’t believe us? Watch Savio D’souza walk you through the making.

Video courtesy: Usha Iyer

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